Waar kunnen we je mee helpen?
The model of assertiveness
The assertiveness circle
As a leader, it would be good to make it very clear within teams why we do things. Again a start with regards to the Why. A method that goes into this in more detail is the assertiveness circle.
Compliment When you see the behavior that you’ve agreed upon with each other, complimenting will help sustaining this. All which you consistently give attention to will last.
Feedback When you see behavior which you didn’t agree upon with each other, it will help to give critical and constructive feedback. Make sure to have a good balance in complimenting and criticisme.
Conflict When critical feedback is given several times whithout any results, you will need to indicate a limit is reached by confronting in conflict. There is less discussion or dialoque possible as this already has been done earlier.
Coaching When above is still not helping, it’s time for coaching, training and guidance which will give possibilities to improve the situation.